Yes, while this could change, at the moment, free tickets are required for any visit for the Summer 2025 Season. We have two different types of tickets this season.

• POTTERY ONLY (inside tickets) good for up to 3 people/one car.
• T.R.E.E. (outside tickets) Tags, Repairs, Exchange, or Exchange for refund, good for 1 person. Get this type of ticket if you wish to purchase a replacement TAG (you must have the previously purchased bracelet with you to purchase a tag), if you have a REPAIR, want to EXCHANGE a like-new Eden®  jewelry item for the exact same style, different size, or EXCHANGE/return a new, unworn EDEN item for CASH (purchased 2024 or prior with dated sales slip). This ticket is good for one person.

No jewelry will be sold at the physical location. Please use our Eden Etsy Shop (insert link here) if you wish to purchase Eden Hand Arts®  jewelry. 

When the calendar is available (please see our ticket booking page for the dates when tickets are released; the time we open tickets is random), click on your ticket choice (tickets are not interchangeable). NOTE: You do not need to sign in to Flexbooker or open an account to book a ticket; just proceed to the date/times and follow the below instructions.

1. Click on the time box of your choice under the date you would like to visit, Wednesday – Saturday (we are closed Sundays, Mondays, and Tuesdays). Click the arrow if necessary to go to the correct week or scroll through to check for cancellations.  
2. If a date is available, fill out all required information. Please double-check your email before submitting your ticket request. If you type your email incorrectly, your ticket will not get to your inbox.
3. If you cannot book a box, someone else has already booked it pending approval, please try a different time.
4. Click on the SAVE BOOKING blue box at the very bottom of the page.
5. If successful, you will see a “Thanks for your booking” screen.
6. If a date does not have a box with ticket times available under it, we are either full or that week has not yet been opened. We cannot issue tickets for a date that is fully booked. Our booking calendar is the only way for you to book tickets.  Do not email us for tickets, you will not get a response. If you cannot book a box, someone else has a pending appointment waiting for approval, please try another time.
7. Please add EDEN HAND ARTS to your contact list to avoid having your ticket go to your junk mail or CHECK YOUR JUNK MAIL FOR TICKETS.

The ONLY way to cancel your ticket is by using the “CANCEL” option on the ticket you were issued or on your reminder email. Do not send cancellations through our info email or Facebook. Do not call the shop, you will only hear an informational recording. Do not ask our greeter or a salesperson in the shop to cancel your ticket, they do not have access to the booking system.

No, tickets are only good for the time/date specified on your ticket. You will not have an appointment for any other date or time period. Do not come by expecting your ticket to be valid any other time.

There are three sections to the Etsy Shop: The Cape Cod Screwball® Line, The Fish Line, and the Specialty Line (all other jewelry designs).  Each section is sold in three separate blocks. Once a style is depleted in one block, the next block will be released. Check and scroll through what is offered in each block (link) for when what you want is being offered. Once we have cycled through all the blocks, they will be repeated, depending on how much time it takes us to make more items.

The only way to purchase Eden Hand Arts Jewelry is through our Etsy Shop ( US only). No jewelry whatsoever will be sold at the physical location, no exceptions. The link will be posted on our website July 2, 2025 (US sales only).

Our Eden® Cape Cod Screwball® bracelet is designed to fit each individual wrist. The bracelet should be free to move over the wrist bone without catching on the bone. The bracelet definitely should not be able to turn around the wrist. To meet these specifications, the bracelets are manufactured in 1/8-inch increments, which means we have over 50 sizes.

The best way to measure your wrist for a bracelet is to have someone else help:
Have them take a soft tape measure (like what is used for sewing) pull it over your wrist bone, pulling snug but not so tight that it wrinkles the skin.  

You can do it yourself (put the 2 1/2” mark on the side of your wrist and set it firmly on flat surface, pull the long side over the wrist and line it up with the short side) Determine the measurement accurate to 1/8th of inch (See: How to read a tape measure. )

If you do not have a soft tape measure you can measure accurately with a strip of paper ( yarn, ruler bands, etc which will not give an accurate measure, because you can’t pull it snug without it stretching,)
Take the strip, draw a line, pull the strip over the wrist bone, pulling snug but not so tight that it wrinkles the skin, draw a second line where the first and second side meets. If trying to do it by yourself, use your fingernail until you can pick up a pen.
Line the marks on paper up against a regular ruler making sure the first mark is up against 0, (the very beginning of the rule).

It is important to pull snug and over the wrist bone. The “Screwball” bracelet is designed to be a fitted bracelet. To get as perfect a fit as possible but still be comfortable, you will be asked the following questions :

1. If you were to buy a custom tailored designer suit, would you want it to fit your form perfectly? (If answer yes WE will add 3/8th of an inch onto your wrist measurement.)
2. Or, if you were to buy a custom tailored designer suit, would you want it to fit a little bit loose? (If answer yes WE will add 1/2th of an inch onto your wrist measurement.)

Do NOT add anything onto your measurement. We will do the arithmatic. Bracelets worn loosely, like a bangle are assumed to be knock-offs.

The best way to put on an Eden® Cape Cod Screwball® bracelet is to have someone else help you:

1. Turn your wrist so the palm is in a vertical position.
2. Have the person helping take the open screwball bracelet and hold each end between each of their thumbs and index fingers.
3. Then, have them place the bracelet under your wrist and pull it up the thinnest part of your wrist,
4. Turn the bracelet so the ball is on the top of the wrist,
5. Line up the threaded wire with the ball and then screw the ball tight.

The best way to put on an Eden® Cape Cod Screwball® bracelet by yourself. (While more difficult, it is doable.)

1. Turn your wrist horizontal, with the palm facing down.
2. Take the open screwball bracelet and place the ball on the underside of your wrist.
3. Then hold the threaded end of the wire between your thumb and index finger, and gently pull that end around your wrist without opening the bracelet any wider than necessaryand do not twist the wire to either side.
4. Turn the bracelet around so the ball is on the top of the wrist.
5. With your thumb on one side and MIDDLE finger on the other side, squeeze the ball and wire together so that the threaded wire lines up with the ball. (If they don’t seem to line up, push the wire slightly to one side of the ball and squeeze, then if needed, to the other side and squeeze.)
6. Once the wire and the ball line up, use your INDEX finger to start to screw the ball. Once the threads on the wire catch with the ball, then you can simply use your thumb and index finger to tighten the ball.

The best way to take off an Eden® Cape Cod Screwball® bracelet is to have someone else help you:

1. Unscrew the bracelet
2. Turn your wrist so the palm is in thevertical position
3.  turn the bracelet so the ball and wire are on top of your wrist
4. have the other person gently slide the bracelet off your wrist.

The best way to take off an Eden® Cape Cod Screwball® bracelet  by yourself is difficult without damaging the bracelet and can be slightly painful.

1. Unscrew the bracelet
2. Turn your wrist so the palm is in the vertical position
3. turn the bracelet so the ball and wire are on top of your wrist
4. Pull the wire without opening more then absolutely necessary, about 1 inch down your wrist,
5. rest it there, then pull the ball 1 inch down the other side
6. Repeat step 4. and 5. until the bracelet is off.

Usually, every year we introduce at least one new jewelry item and often several new pottery pieces (including different ornaments) that we have designed and made at Eden. In 2025, due to the time and energy needed to make this transition, the new jewelry design we had planned has been put on hold for another year. We are though offering a new Tubular Screwball with a gold tube. Not all designs will be offered at the same time, check back if a design you are looking for is not currently offered.

We use sterling silver and 14k gold in all our work, nothing else. Sterling silver is an alloy. Sterling silver is an alloy composed by weight of 92.5% silver and 7.5% other metals, usually copper. There is no nickel in our sterling silver. By definition, sterling silver does not contain cadmium.

None of our designs are made in rose gold (nor have they ever been).

Silver

1. Frequent removal of fitted sterling silver bracelets can deform the shape and cause the bracelet to crack and, eventually, to break. Most bracelets cannot be repaired. (Repeated opening and closing causes the metal to become brittle.) Fitted bracelets are not designed to be taken on and off often, they are meant to be worn continuously, including to bed or in the shower.
2. Do not wear in chlorine pools, hot tubs, or natural springs. Pools with chlorine will darken silver. This tarnish can be removed with silver polish and elbow grease.
3. Occasionally, a person’s skin becomes more acidic than usual. The acid causes silver to tarnish. Clean the jewelry with silver polish. Tarnish is not a defect in workmanship; it is a normal process of silver.
4. Wearing a sterling silver bracelet in highly chlorinated pools, hot tubs, or hot springs is not recommended.
5. Your bracelet should never come in contact with nail polish remover, bleach, or other cleaning supplies, sulfur sand at the beach, or even ketchup as these can all cause staining.  This is not a defect in workmanship or cause for an exchange.  Please take care of your bracelet to enjoy it many years.

Gold

1. Do not wear in chlorine pools, hot tubs, or natural springs. Chlorine in pools (or for household use) reacts with the gold and will cause breakage, especially when the jewelry comes in contact with chlorine daily. The same is true of bromine used in hot tubs.
2. Repeated removal of fitted bracelets may cause breakage. Most bracelets cannot be repaired. Fitted bracelets are not designed to be taken on and off often, they are meant to be worn continuously, including to bed or in the shower.

Please see FAQ #1 under “Jewelry at Etsy FAQs.”

Please note there are two different return policies based on when/where you made your jewelry purchase. Read carefully to see which one applies to your purchase.

All of our work is unconditionally guaranteed to be free of defects in materials or workmanship (this does not include failure to follow FAQ How do I care for my jewelry? instructions). Tarnish is not a reason for return, please clean your jewelry with a good quality silver polish.

• Any new, unworn jewelry items that were purchased at our shop in 2024 or prior years can be brought to us in person, when the shop is open (with a free T.R.E.E. ticket), with a dated sales slip, may be exchanged for a different size (same style only) or returned for cash. Do not return these items through the mail. Pierced earrings are not returnable by law.
• Any new, unworn jewelry items purchased after 2024 through our ETSY shop must be returned via ETSY only. Do not bring items purchased on ETSY to the physical location. Pierced earrings are not returnable by law.

We use only the purest total sterling silver (92.5% silver)* and/or 14kt gold to create our jewelry. Sometimes sterling silver will tarnish faster on some people due to their particular chemistry or ph factor, humidity, sunscreens, lotions, moisturizers, etc. The larger the surface (such as the herring bracelet), the faster it will tarnish. Tarnish is a completely natural process of silver and can be cleaned with a good quality silver polish and lots of elbow grease. Underneath is the same bracelet you fell in love with.

Tarnish is not a defect in workmanship or a reason for an exchange. Please take care of your jewelry and polish it as needed. Also see #7 “How do I care for my hand-wrought jewelry” on this FAQ page.

*Sterling silver is an alloy that usually includes copper. When in contact with some skin, much like with tarnish the jewelry/skin can turn green.

Please see FAQ #1 under “Jewelry at Etsy FAQs.”

We are able to repair stuck bracelets, fix a defect in workmanship (such as a stone that has fallen out), reshape a bracelet, buff out a small stain or tiny scratches, or a necklace where the lobster claw clasp no longer closes.

We CANNOT repair or replace dented balls, deeply scratched bracelets (these are not manufacturing defects and cannot be repaired), or jewelry that has been damaged by the owner in any way, including bracelets that have cracked in two pieces (this is not a defect in workmanship, and cannot be repaired or replaced).  Breakage of an item 99.9% of the time is due to repeatedly taking a bracelet on or off, a bracelet that is squeezed together or bent apart when taking off, or either the place or the way the bracelet is worn. Please refer to the care sheet given to you when you purchased your bracelet about frequent removal of fitted bracelets.

We CANNOT repair breakage from extremely old bracelets  (everything wears out and becomes unrepairable eventually), previously repaired items, or misuse due to frequent or incorrect removal (bracelets that have broken in half fall under this category and cannot be repaired or replaced). A bracelet that is broken in half is not a flaw in workmanship, but is caused by incorrect or frequent removal of a fitted bracelet meant to keep on, which eventually makes the bracelet brittle [just like a paper clip if you were to bend it over and over] and breaks (please refer to the care sheet given to you when you purchased your bracelet).

* IMPORTANT NOTE: We ONLY repair jewelry that was purchased from our physical shop at Dr. Lord’s Road in Dennis, MA in 2024 or prior, or purchased 2025+ on our Official Etsy Shop (please refer to the FAQ on “What is the Eden Hand Arts® return/exchange policy”as they are different for each). We do not ever repair knock-offs. We recommend you check with the place you purchased any other jewelry for their repair warranty  (a “Cape Cod” bracelet is not an Eden Hand Arts® bracelet. The design of our Cape Cod Screwball® Bracelet is trademarked; any others are all knock-offs).

If your tag broke, please save either piece and bring it back to us along with your bracelet, when the shop is open (with a T.R.E.E. ticket). If you do not have either piece of the tag, you will need to purchase one. We do not replace lost tags for free.

The purpose of the Eden® Tag is to identify that bracelet as made by us. There are many knock-offs out there, even though we have trademarked the design. If we sold tags without knowing it was going on one of our bracelets, that would defeat its purpose.

Replacement Tags are only available for one or two- ball closed CAPE COD SCREWBALL BRACELETS®, or the TUBULAR BRACELETS.

We do not send out replacement tags through the mail or the EDEN HAND ARTS® ETSY Shop. We DO NOT sell replacement TAGS through Etsy regardless of when you purchased your jewelry. You will need to book a T.R.E.E. ticket to replace a tag on an Etsy purchase.

We do NOT send replacement tags through the mail, no exceptions. This can only done at our physical location. Please refer to the FAQ “Can I purchase a replacement tag…” for more information.

Any original Cape Cod Screwball Bracelet — one or two ball, silver or gold, but NOT the open two ball or any other bracelet, can be made smaller. However we can not stretch the metal to make ANY bracelet or any other jewelry item any bigger. The bracelet must be brought to us in person with a TREE ticket, during regular shop hours. We do nothing through the mail.

No, we do not take back or exchange previously worn bracelets.

If you have a bracelet that won’t stay closed, it has been bent out of shape when taking it on or off. A screwball bracelet needs to be reshaped and brought to the shop to prevent the threads from being stripped. Any specialty bracelet, such as the Fishermen’s Knot or Willow Leaf, for example, is a very easy fix. Gently push down on the knot or the leaf until it sits BELOW the ball it hooks into. It will now stay closed. Remember it always has to sit lower than the ball for it to close.

Good designs, like the Bitterweet bracelet, are discontinued usually due to not being repairable and they are not able to withstand customers who disregard instructions such as opening and closing cuff type styles.

NO! No other jewelry maker is authorized to manufacture or sell the Cape Cod Screwball® bracelet! Beyond the ethical considerations they are sometimes of questionable quality, fit or over-priced. To prove authenticity items are stamped Eden®. Our online official EDEN HAND ARTS® ETSY shop is the ONLY place to purchase our authentic Eden Jewelry designs. A Cape Cod Bracelet sold anywhere else is not an authentic Cape Cod Screwball ® bracelet handmade by us.

Eden Hand Arts’ 2025 transition started by honoring our roots, which are key to our fundamental identity. We wanted to preserve the legacy of John & Eve Carey and Edward Harper & Rachel Carey-Harper, while making shopping for our jewelry more convenient for you. We also considered the intense dislike of our ticketing system. Everyone, including staff, owners, and customers, hated the procedure needed to process the thousands of ticket requests we received every day that were absolutely necessary since we are located in a residential area, with limited parking, as well as limits on the amount of jewelry we are able to handmade. Selling our jewelry line only on Etsy fulfills the goal of making Eden both sustainable for the future, and a safe, stress-free, beautiful, and joyful environment for everyone.

For directions, please see the Visiting page.

Sometimes everyone scheduled for the same time slot will all show up at the same time.  Other times it may depend on the customers in front of you and how long they take. Eden is a tiny business of a small family of artists. Since each piece is made by hand, there is a limit to what we can produce, unlike mass-produced machine-made items.

Sometimes, but not often, we have a position available. It could involve sales, helping out with entry-level work in the pottery,  polishing jewelry or light gardening, etc.  If you are interested send a letter to P.O. Box 784, East Dennis MA 02641. Please tell us your interests, why you’d like to work for us, your previous experiences (a resume if you have one). Of particular interest to us is any sort of projects you like to make with your hands and your email address. If a position is open, we will contact you.

We do not open when we are closed. Our hours of operation are listed on our website. No exceptions.

 No jewelry will be sold at the physical location in Dennis, MA. Since our popularity got more than could be humanly handled, we do not do any custom work, no exceptions. Although we appreciate people who have been coming here since they (or their parents) were children, as stated above, we can’t make exceptions.

Yes and No. You do need to book a free ticket to visit Eden Hand Arts®. Beyond that, while we don’t have parking spaces exclusively for handicap accessible vehicles, we suggest people use the front wood chip lot (entrance off Rt. 6A) which can accommodate such vehicles.

While the ground is fairly level, it is not paved and there are some tree roots that make about a 1-inch high bump.  There are many places to sit if needed. Most wheelchairs and walkers including those that have seats attached are able to go up a ramp, over a 3″ threshold and fit through the front door into the pottery shop.  Staff members are happy to assist as needed.

There are no public restrooms on the property.