Cancellations: We understand that unexpected things come up, but since tickets are limited, reserving this time slot for you means it isn’t available for someone else. Tickets MUST be canceled at least 12 hours BEFORE your appointment. Any ticket that is not canceled in this time frame will count as a no show, and no further tickets will be issued. The ONLY way to CANCEL a ticket, is to click on the cancel option on your ticket. DO NOT email us or send a message over FACEBOOK to cancel your ticket.